Natalie Conway, regional director of Pivot in the Middle Peninsula and Greater Williamsburg region, celebrated her 25th anniversary this month since opening up the first physical therapy clinic in Gloucester.

Conway had been with Tidewater Physical Therapy Inc. as a staff therapist in Williamsburg for six years in 1998 when the partners of that company—Wayne MacMasters, John Mitrovic, Steve Howell and Jeff Verhoeff—asked her if she would be interested in opening a clinic for them in Gloucester. This past Tuesday, April 11, is the 25th anniversary.

“Although it was a tough decision as I was living in Williamsburg and pregnant with our second child, it is what I wanted in my career and my husband Todd was very supportive,” she said. “And so it began.”

They opened a 700-square-foot clinic on Walker Avenue in the former office of the late Dr. Raymond Brown, with the office manned by Conway, a receptionist and a physical therapy technician. “We had 13 referrals to our clinic in th...