Gloucester County’s Public Utilities Department is offering enhanced repayment plan options for its water and sewer customers with delinquencies on their accounts due to the COVID-19 pandemic.
The enhanced repayment plan is for delinquent balances that have accrued since March 1, 2020. In order to qualify for the new plan, customers will be required to complete an application certifying that their inability to pay overdue balances is COVID-19 related.
Under the new repayment plan option, customers will not accrue additional fees, late fees, interest charges or penalties on the current delinquent balance (including prepayment penalties) for a period up to 24 months. In ordinary circumstances under standard repayment plans, utilities customers were required to bring their account current within a year.
Gloucester’s Public Utilities Department hopes to work with each customer participating in the new plan to formulate agreements based on terms that each individual customer can a...
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