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Atlantic Broadband extends COVID-19 connection pledge

Atlantic Broadband has extended the date of its pledge not to terminate internet or phone service to residential or small business customers who let the company know they’re unable to pay due to circumstances resulting from the coronavirus pandemic.

According to a press release, the company will waive late fees and continue to make its Wi-Fi hotspots available free to the public until June 30.

“We know how important internet and phone connectivity is at this time, as families continue to shelter in place, work from home, and engage in online instruction,” said Frank van der Post, president of Atlantic Broadband, in the release. “We will work with any affected customer who is experiencing economic hardship due to the COVID-19 situation to find ways to maintain their service, including flexible payment plans that will meet their particular needs.”

In addition. Atlantic Broadband has introduced a low-cost “Internet Assist” service for homes and “Business Assist” for businesses t...

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