Mathews resident Betty Armistead has nothing but good things to say about Walter Reed Convalescent and Rehabilitation Center in Gloucester. Her brother is being cared for at the facility, and she said the staff has been diligent about safeguarding the residents there and keeping her abreast of every aspect of her brother’s care.

“Walter Reed has been wonderful,” she said. “They call and let me know when they’re changing my brother’s medications, and they send an automated call every week about the COVID situation.”

Armistead said that when her brother was due for a check-up with his cardiologist, she called Walter Reed because she knew what that would mean—he would be quarantined for two weeks after his return in order to keep the other residents safe. She said the staff at Walter Reed worked with her to contact the cardiologist and have his check-up instead handled remotely via an electronic monitoring system so he could avoid being quarantined.

“Most of the nurses go a litt...