To those familiar with the delays, the missing mail and other problems that have plagued the USPS Regional Processing and Distribution Center in Henrico County over the past few months, this is hardly news—but in late April, after an audit was released and following a meeting with the local Congressional delegation, Postmaster General Louis DeJoy has admitted that the rollout of a new system at the Sandston center was a “disaster.”

The 10-year plan, Delivering for America, hasn’t delivered so far for the first consolidated processing center in the country opened to centralize outgoing mail and package processing. Reported issues include mail falling off conveyor belts and being lost, poor coordination of processing machines, as well as broader questions as to whether the model is generating promised cost savings and efficiency.

Many rely on a dependable mail service, everything from getting disability checks and prescription drugs to those counting on the service to ensure their...