Bay Aging’s Case Management for Long-Term Services and Supports program was awarded accreditation by the National Committee for Quality Assurance last month.
NCQA accreditation is the highest national recognition that can be achieved by community-based organizations that coordinate long-term services and supports.
Tiffany Robins, R.N., Director of Care Coordination and Home and Community Based Services, and Lauren Cobb, Assistant Director of Care Coordination, led Bay Aging through the 18-month accreditation process, supported by team members Cathey Eades, Director of Care Transitions; Jennifer Beck, Director of Community Living Programs, and Austen Dozier, Care Coordinator.
Robins expressed pride in the team’s accomplishment, stating, “Bay Aging is one of only 90 community-based organizations nationwide to achieve accreditation for Case Management for Long-Term Services and Supports and the only Area Agency on Aging in Virginia to earn this honor.”
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