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Verizon promises improved service locally

Verizon Wireless customers who have noticed an uptick in the numbers of dropped cell phone calls around the Gloucester area over the past year should see an improvement in the coming months.

Gloucester County Administrator Brent Fedors gave an update to the county’s board of supervisors Tuesday night during its meeting in the colonial courthouse on what is being done to address the issue, which has been a growing concern among many county residents who rely on the company as their cell phone provider.

According to Fedors, Abingdon district supervisor Robert “JJ” Orth initially asked him to look into the specifics of why so many Gloucester Verizon Wireless customers’ cell phone calls were being dropped in areas that they had never experienced the problem before. Fedors, along with Garrey Curry, Gloucester’s assistant county administrator, sat down with Timothy Dykstra, director of engineering and operations for Verizon Wireless, who said the company is aw...

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