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New tax software being installed in Gloucester offices

Gloucester’s Treasurer and Commissioner of the Revenue offices are in the process of implementing new tax and receipting software, the culmination of a multi-year effort, according to a release from Gloucester County.

As the transition is being made over the next couple weeks, customers may experience some delays in the processing of their tax payments as well as longer wait times as office staff work through the transition. Both offices may also experience some downtime of the system, but any downtime is expected to be minimal.

“Please be assured that internal processing delays (if experienced) will not result in the assessment of late fees or penalties,” the release stated.

Along with the new software, the Treasurer’s Office is implementing updated credit card and e-check interfaces with lower fees of transacting business associated with these services. The fee for using a credit card to pay statements will decrease from 3 percent to 2.5 percent. The fee for using e-checks ...

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