This November marks a decade of service for Eggheads Diner. The Gloucester Point staple has been serving its customers breakfast and lunch since owner Amber Stephens opened the restaurant in 2011.

Stephens described Eggheads as a down-home country-style diner that offers its full menu all day. The restaurant serves everything from waffles to boiled salt cod. She said part of the diner’s success is being able to accommodate customer orders and requests.

If it is within the cook’s capabilities then the customers of Eggheads can alter their orders any way they want. Stephens said if she were the customer, she would ask for changes or substitutions to her meals, so she wants her customers to have the freedom to do the same.

Stephens said her customers, like her employees are viewed more as family. She said often when someone comes in to eat, the crew at Eggheads knows them by name and likes to catch up while serving them.

The staff of Eggheads is a big reason for diner’s success. Stephens said the staff at Eggheads is comprised of her family and hard-working individuals who are always ready to come to work and help where needed. She said they all function like a well-oiled machine thanks to communication and teamwork.

Apart from her family, who has been working with her from day one, Stephens said a lot of those working at the diner have been there for most of the last 10 years. The longest-tenured member of the team is Janet West, who has been at Eggheads before the doors first opened. Chris Mann has been cooking at the dinner for almost as long.

The success of the diner also comes from the support it gets from the community, said Stephens. The support they receive is returned when she’s given the opportunity. She said she is always looking for ways to help others. Though not advertised, she said Eggheads will donate gift certificates to those in need.

A more recent example of Stephen and the diner stepping up was at the start of the pandemic. The restaurant closed like other businesses, but she kept working. As toiletries became harder to find, she said she would purchase as much she could, to sell at cost to those struggling to find them.

Stephens said some people would donate to her cause allowing her to then donate toilet paper to the families struggling to afford it. She said she was able to help over a hundred families during this time. She said it stands out as a special moment in the last 10 years of business.

Good food, service and the community’s support has led to the diner becoming a fixture in the Gloucester Point community and Stephens plans to keep it that way. She said despite the diner’s success, she has no plans to open any other locations in the future. She prefers to remain right in Gloucester Point where she has found not only success, but happiness as well.