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DMV to offer walk-in, appointment service on alternating days

Beginning Tuesday, Virginia Department of Motor Vehicles customers may choose to schedule an appointment for service or opt for walk-in service on alternating days at all 75 customer service centers.

Appointments for service will be offered only on Mondays, Wednesdays and Fridays; and walk-in service will be offered only on Tuesdays, Thursdays and Saturdays. Hours vary by office location.

“We are pleased to continue offering appointments in addition to walk-in service, since our customers greatly appreciate the convenience and efficiency appointments afford,” said DMV Commissioner Richard D. Holcomb. “Those who can plan ahead should schedule an appointment for service but, if in-person assistance is needed urgently, walk-in service will now be available two and a half days per week.”

In accordance with Executive Directive Seven (as amended) to address the pandemic, DMV began operating by appointment only as it reopened offices in May 2020 after a temporary closure due to the ...

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